Case Studies

5 real challenges. 5 modern solutions. All with one powerful platform.In 2025, venues are under more pressure than ever to move fast, deliver seamless experiences, and account for every dollar. But aging systems, manual processes, and disconnected tools are still holding many operations back.That’s where atVenu comes in. From sold-out stadiums to high-volume amphitheaters, venue operators are using atVenu to scale smarter, eliminate shrinkage, and give their teams back time.Here’s how five venues turned their biggest operational pain points into wins—fast.

If you’re a fan of live events living in LA, chances are good that you’ve been to the legendary “Fabulous” Forum in Inglewood, CA.

Maximizing revenue in a time-constrained selling environment, ensuring a good fan experience, and managing inventory at live events pose challenges. Using the right products and time-saving solutions is crucial for success.

Venues face a myriad of challenges in maximizing revenue and enhancing fan experience. Among these challenges are the need for a flexible and scalable payment solution, real-time inventory management, VIP service integration, sponsor engagement, and mobile ordering capabilities, all within a single technology solution.

Azura Amphitheatre, a renowned entertainment venue, faced a significant challenge: inefficiencies in its bar and concessions operations were hindering customer satisfaction and profitability. Long queues at certain bars, wasted manpower, slow transaction times, and inadequate insights into customer preferences were among the pain points affecting their business. Seeking a solution to streamline operations and enhance customer experience, Azura Amphitheatre turned to atVenu.

In this new concert era, you need to be able to dynamically and drastically adjust your sales setup and approach if you want to deliver the food, beverages, and merch to fans in a safe and contactless manner.

By using atVenu’s point of sale (POS) system, the staff was quickly able to process transactions, accurately track sales per artist and generate valuable real-time data.

Lana Del Rey’s sold‑out UK stadium tour posed a familiar challenge: live shows rarely collect actionable fan data. TaP Management partnered with OpenStage and atVenu to pilot a fan pass that traded small merchandise discounts for first‑party data—unlocking insights and boosting revenue.