atVenu Privacy Policy

Introduction

atVenu, Inc.("Company" or "We") respects your privacy and is committedto protecting it
through our compliance with this policy.

This policy describes the types of information we may collect from you or thatyou may provide
when you visit the website www.atvenu.com (our"Website") as a guest or when you use or have
used our payment processing or settlement services (“Services”) as an active orinactive user and
our practices for collecting, using, maintaining, protecting, and disclosingthat information.

This policy applies to information we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or our Services. By accessing or using this Website or our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website and/or our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Age Restriction

Our Website is not intended for children, as defined by applicable law (i.e., individuals under the age of 13 in the U.S.A. We do not knowingly collect personal information from children. If you are a child, do not use or provide any information on our Website or through any of their features, register on our Website make any purchases through our Website, use any of the interactive or public comment features of our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child, please contact us at the email listed at the end of this Privacy Policy.

Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights section below for more information.

Your State Privacy Rights

The exact scope of these rights may vary by state. To exercise any of these rights please submit a request via our portal at:  https://privacysupportservices.com/atvenu/. Or if you are a California resident you may call us toll-free at: (888) 668-6126.

To appeal a decision regarding a consumer rights request email us at HERE with the header/title “Appeal of Decision” and state the nature of your appeal with sufficient detail for our privacy team to assess the merits of your claims

Nevada provides its residents with a limited right to opt out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit are quest to this designated address:  https://privacysupportservices.com/atvenu/. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Sharing Information with Third-Party Payment Processors

If you transacted using a third-party payment processor at on one of our Websites, or, in one of our applications, you may need to access and request their assistance to comply with your additional privacy rights under applicable laws described in this privacy policy.  We currently use two third-party payment processors, Braintree and Stripe.  To access their respective privacy policies/notices to enforce your rights with respect to personal information that they have collected to perform their services, you will need to visit either of the following websites: https://www.braintreepayments.com/legal/braintree-privacy-policy and  https://stripe.com/us/privacy.

Residents of European Economic Area

If you are a resident of the European Economic Area (EEA), you have certain additional rights and protections under the law regarding the processing of your personal data.  Please see our separate EEA Privacy Notice.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions made by end users are subject to the technical rules and protections of our third-party payment processors, see the section entitled Sharing Information with Third-Party Payment Processors above.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or to use our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or through our Services. Although we employ industry-standard security mechanisms to protect your data and use only reputable third-party service providers (including payment processors), any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or while using our Services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes prior to your access of our Website or use of our Services.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us support@atVenu.com.

To register a complaint or concern, please submit a request to initiate a complaint by emailing us at HERE with the heading/title “Privacy Complaint” and providing us with sufficient detail regarding the nature of your complaint and the date/time of any events leading up to your complaint.  We may ask you to verify your complaint and identity by providing appropriate information to substantiate your identity and the facts giving rise to your complaint. 
Last modified: May 17, 2024
State consumer privacy laws may provide their residents with additional rights regarding the use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to: