atVenu Mobile Orders
Cashless. Contactless. A Better Fan Experience.
What do all fans have in their hand during every event? Their phone. Why force them to congregate around stands, missing moments of the show, and wait for staff to ring up items, process payment, and process orders? With atVenu Mobile Orders you can promote and sell event specific Merchandise and Food & Beverage throughout the venue with a single QR code or link. Fan’s simply scan, place order, and pick up.
No Lines
No Cash
No Contact
Happy Fans
And A Better Venue Experience
By promoting your F&B and Merch in one consolidated mobile experience, fans no longer aimlessly walk around seeking options only to double back to the first one they saw. Mobile Orders allows fans to view all available options, decide what they want, and pay for and place their order from anywhere in the venue. Eliminate the long line ups that congest walk ways and the health and security concerns of crowds.
No Crowds
No Crowds
Clean and Safe
Clean and Safe
Controlled Environment
Controlled Environment
How It Works: Step One
Scan QR Code/Visit URL
Each venue or event has it’s one unique QR code or URL that links to your atVenu account. Promote this Code or Link pre, during, or post event through any form of marketing material. Fans scan the code or click the link and are taken to your event’s Mobile Orders page
How It Works: Step Two
Event Mobile Orders Page
Event organizers have the option to run both F&B and Merch through Mobile Orders or just one. If both are offered fans can select which option to order.
How It Works: Step Three
Select Items
Fans scroll through and tap into the items they want. Item detail pages display available sizes and prices. Fans select the items to build their cart.
How It Works: Step Four
Pay For & Place Order
Fans then pay for and place their order. All mobile payment options are accepted - including Apple Pay, Google Pay, Samsung Pay, and all major Credit Cards.
How It Works: Step Five
Order Notification
Once the order is ready for pick up, fans receive a notification via email and SMS with pick up instructions.
How It Works: Step One
Scan QR Code/Visit URL
Each venue or event has it’s one unique QR code or URL that links to your atVenu account. Promote this Code or Link pre, during, or post event through any form of marketing material. Fans scan the code or click the link and are taken to your event’s Mobile Orders page
How It Works: Step Two
Event Mobile Orders Page
Event organizers have the option to run both F&B and Merch through Mobile Orders or just one. If both are offered fans can select which option to order.
How It Works: Step Three
Select Items
Fans scroll through and tap into the items they want. Item detail pages display available sizes and prices. Fans select the items to build their cart.
How It Works: Step Four
Pay For And Place Order
Fans then pay for and place their order. All mobile payment options are accepted - including Apple Pay, Samsung Pay, and all major Credit Cards.
How It Works: Step Five
Order Notification
Once the order is ready for pick up, fans receive a notification via email and SMS with pick up instructions.
Controlled Fulfillment
We understand fulfillment, particularly for event merch, is the tricky part. With atVenu, all your inventory is updated in real-time to ensure you don’t sell an item you no longer have in stock. Venue staff control what is available, when an item is ready for pick up, and determine pick up windows to avoid line ups at fulfillment areas.
Customizable To Your Event Operations
atVenu Mobile Orders offers multiple options on how best to fulfill your orders
Ship to Home
Pre-sell merchandise and offer fans the option to have items shipped to their home. Run out of items onsite? Allow fans to still purchase and ship later.
Concierge
Want to super serve VIPs or deliver to a Drive-In Car? Have runners place orders or allow fans to enter their location (like a suite number) and hand deliver their order to them.
Bag and Hold
As orders come in, you have the option to bag orders and designate a location they will be held at for pick up. Fans can even select which location is nearest them for pick up. Designate pick up times to ensure a steady flow and avoid fans waiting until end of show to pick up their order
Stand Pickup
Don’t have the capacity or space to bag orders? No problem! Keep a traditional merch stand set up with inventory in boxes. Fans come up to the stand after placing an order, you scan their code or enter the order ID into Register, hand them their merch, and hit complete.
You Control The Show
Only items counted in are available. You set a threshold when items are removed from Mobile Orders. You can turn Mobile Orders on or off at any time. You can hybrid the event with atVenu Register traditional sales and Mobile Orders. All inventory is combined and synced to the show for greater control. All sales combine into your Register Reports for easy show settlements.
Get A Demo Of atVenu Mobile Orders Today
Reach out and we'll show you how Mobile Orders can work for your event.