The Most Important Product Feature For Festivals: Offline Mode

For most live events, they are temporarily setup in the week or weeks leading up to the event and quickly taken down after it ends. Some of the largest festivals in the country go through this every year: Coachella, Stagecoach, BottleRock, Aftershock, Governors Ball, Life is Beautiful, Outside Lands, and more.

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Taking that into consideration and knowing the festival could and most likely is, taking place in the middle of a large field or middle of a parking lot, connectivity whether it be cellular connection or WiFi is most likely spotty at best. Although there are companies who specialize in providing cellular or WiFi connection to wherever your event is located and for the duration you need it, it is near impossible not have at a few dead zones or low connectivity areas. This is where a feature called Offline Mode comes in handy and is essential for these types of situations. There are hundreds of things you have to worry about when putting on a festival, your point of sale and ensuring fans can buy whatever they want, whenever they want shouldn't be one of them.

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What is Offline Mode?

It is exactly as it sounds. If there is little to no Cellular or WiFi connection you can still accept payments. You'll see the term 'Offline Mode' used in various capacities among various Point of Sale companies but many have an asterisk beside it to identify that if there truly is no connection, that you must call their support team or that you actually won't be able to take any payments other than cash. Offline Mode should be defined as if there is little to no connection, you can still take all forms of payment your event is offering so when you inevitably have a situation where you are in an area with spotty connectivity or the WiFi goes down the fan's experience isn't impacted. atVenu Register is one of the few point of sale companies that not only takes wristband payments but also can accept all forms of payment without needing WiFi.

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Why Is Offline Mode So Important?

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Better Fan Experience

Fans won't have to worry about changing their form of payment based on what could be going on behind the scenes with WiFi or the Point of Sale's connectivity, they can walk up to the vendor, buy what they want, and be done.

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Maximizes Your Revenue

If your Point of Sale isn't able to take all forms of payment you are offering at your festival like RFID wristband payments, Tap to Pay, Apple Pay, Google Pay, etc. then you risk fans not having the right form of payment if there are issues with connectivity. Cash is something that we are seeing less and less of at all type of live events, especially festivals, but that is the default form of payment for many Point of Sale companies if they run into issues which is something many of your fans won't have on them because they didn't think they would need it.

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Reduces Lines For Food, Bars & Merchandise Booths

If you need to go into Offline Mode nothing changes from the customer or the sellers perspective. Customers walk up to the booth or vendor, place their order, and use their preferred payment method of choice and step away and it is off to the next customer. There is no increase in time it takes for transactions to occur or how the vendors input purchases while Offline, everything remains the same and the fans are none the wiser.

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Being able to take payments at all times of your event is not only crucial in maximizing your revenue but gives your fans the best experience possible with being able to pay in whatever form of payment they want and keep the lines as small as possible. atVenu Register was built for live events, especially festivals. This product feature isn't a promotional tool with an asterisk where it only works in a single scenario, we built this feature so you have one less thing to worry about.

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Get a demo and learn more if our solution is right for you.

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